Dmytri Kleiner is an artist who has exhibited internationally and Chief Experience Officer at Saleor Commerce. Works directly inside the technological and economic infrastructures that shape autonomy. Developing open-source commerce systems used in production by independent merchants and by brands such as Lush and Breitling, serving 1B+ requests/month. Author of The Telekommunist Manifesto (198+ citations). Background includes Red Hat, Contentful, ThoughtWorks, Automattic, and SoundCloud.
Agents represent a different mode of interaction with business systems.
Like earlier shifts from desktop to accessibility technologies and then to mobile, they require systems to adapt to a new way information is consumed.
They also rely on far more context than most commerce engines were built to provide, so product data often needs to be enriched for agents to make reliable decisions.
This requires underlying services to account for different assumptions, different sources of error, and different ways information may be interpreted.
Agentic commerce also redistributes control. Platforms decide which merchants can participate, and models can shift context, expose information, or trigger actions beyond what was intended. Systems need to stay understandable and bounded so merchants retain autonomy as more interaction is delegated to agents.
Saleor supports the Agentic Commerce Protocol and the Instant Checkout format; access to individual chat platforms is determined by those platforms. The focus is on practical guardrails, transparent system behavior, and open tooling that enables merchants to operate through agents without ceding control, work that helps counter the structural pull toward closed, centralized stacks.
Commerce as Code — treating commerce platforms as infrastructure. Read
CMS as Code — API-first content as code at Contentful. Guide
Topics & Assemblies — reusable model pattern for multichannel delivery. Guide
Dynamic Microcopy — managing UX text dynamically. Guide
Sample Quotes
On Automation / AI: "Automation will not eliminate work; it will deskill it, deepen dependence on capital, and divide the workforce."
On Surveillance: “An advertising-funded platform must grade audience commodity… the one thing it cannot offer is privacy.”
On platform capitalism: “Capital cannot fund free and open platforms because capitalists must capture profit or lose their capital.”
On Politics: “Politics is not a battle of ideas, it is a battle of capacities.”
What Others Say
“I worked with a large bank who asked for Dmytri by name… He was instrumental in our success with several of our largest clients.” — David Jenkins, Contentful
“When we implemented his ideas, the results went far beyond our expectations.” — Alan Robertson, Linux-HA / IBM
“Kleiner’s Telekommunist Manifesto offers ‘venture communism’ as a counterstrategy to vectoralist capitalism.” — McKenzie Wark
“Only Dmytri Kleiner’s idea of ‘Copyfarleft’ condenses the nodal point of the conflict in a pragmatic proposal.” — Matteo Pasquinelli
“Artists like … Dmytri Kleiner played pioneering roles in alerting the public to these issues.” — Trebor Scholz
Early Interventions
Plunderpalooza (Toronto, 1997) — festival on appropriation and fair use; participants included John Oswald and Mark Hosler (Negativland).
Nocturnal Transmissions (Toronto, mid-1990s) — early live online broadcasts featuring CKLN and CIUT poetry hosts; among the first live poetry streams on the internet.
IDIO-AUDIO (Toronto, early 1990s) — independent performance, pirate-radio and proto-podcast series distributed before consumer MP3 devices.
Selected References
Mentioned in New York Times (1999), Wired (2007), Süddeutsche Zeitung (2010), e-flux Journal (2024). Published in ACM Interactions (2016).
Cited in Capital is Dead (McKenzie Wark, Verso 2019), Peer to Peer: The Commons Manifesto (Kostakis et al., 2019), and other academic publications.