Dmytri Kleiner headshot

Dmytri Kleiner

CXO, Saleor Commerce

Dmytri Kleiner is an artist who has exhibited internationally and Chief Experience Officer at Saleor Commerce. Works directly inside the technological and economic infrastructures that shape autonomy. Developing open-source commerce systems used in production by independent merchants and by brands such as Lush and Breitling, serving 1B+ requests/month. Author of The Telekommunist Manifesto (198+ citations). Background includes Red Hat, Contentful, ThoughtWorks, Automattic, and SoundCloud.

Expertise: Agentic Commerce · Open Source & Licensing · Content & Commerce Models · Developer Experience · CMS-as-Code · Cloud Platforms · Product Leadership · Agile & DevOps · Platform Economics

Current Focus

Agents represent a different mode of interaction with business systems.

Like earlier shifts from desktop to accessibility technologies and then to mobile, they require systems to adapt to a new way information is consumed.

They also rely on far more context than most commerce engines were built to provide, so product data often needs to be enriched for agents to make reliable decisions.

This requires underlying services to account for different assumptions, different sources of error, and different ways information may be interpreted.

Agentic commerce also redistributes control. Platforms decide which merchants can participate, and models can shift context, expose information, or trigger actions beyond what was intended. Systems need to stay understandable and bounded so merchants retain autonomy as more interaction is delegated to agents.

Saleor supports the Agentic Commerce Protocol and the Instant Checkout format; access to individual chat platforms is determined by those platforms. The focus is on practical guardrails, transparent system behavior, and open tooling that enables merchants to operate through agents without ceding control, work that helps counter the structural pull toward closed, centralized stacks.

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Selected References

Mentioned in New York Times (1999), Wired (2007), Süddeutsche Zeitung (2010), e-flux Journal (2024). Published in ACM Interactions (2016).

Cited in Capital is Dead (McKenzie Wark, Verso 2019), Peer to Peer: The Commons Manifesto (Kostakis et al., 2019), and other academic publications.

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Commentary on agentic commerce, platform gatekeeping, merchant autonomy, and open-source business models.

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